Student Technology Guidelines

The Access to Technology Working Group presents this guideline to address the technology needs for effective learning and research in an on-prem, HyFlex and online environment.

Financial Support

Information on financial assistance to purchase a computer or other related technology.

Computer

The University recommends all students have access to a computer.  For current students who do not have access, the University provides free computer access from University computer labs and the library . Recommendations for students who wish to purchase their own computer equipment.

Software

The University provides select software applications to current students.  These applications may be installed on a personal computer.

Internet

A reliable internet connection is essential to online learning. If you do not already have a reliable internet connection, you may want to explore an introductory level high-speed internet connection from Comcast. Alternatively, a mobile hotspot may be added to some cellular phones or a standalone device from any cellular carrier may be an option as well. Check with your carrier for usage fees. T-Mobile offers a very affordable hotspot.

Residents of Detroit, Inkster, Flint and Washtenaw County will soon benefit from expanded free Wi-Fi access at more than 50 community locations across S.E. Michigan as part of the Michigan Moonshot initiative. See the Michigan Moonshot availability map.

Additionally, internet access may be available at businesses for free or with purchase. Please remember proper pandemic etiquette and maintain social distance from others when using public WIFI.

WIFI across the McNichols campus

Students are welcome to utilize free internet services available via WIFI across the McNichols campus. WIFI may be found in all buildings and at various outdoor locations.

Headset w/Microphone

Notebook and desktop computers often come with built-in speakers and microphones but if your computer does not, the University strongly recommends the use of a headset w/microphone to listen and speak when interacting online. A headset w/microphone may be purchased starting around $15. Even with built-in speakers and microphones, a headset w/microphone can greatly improve the quality of your sound experience.

Webcam

Webcams provide a visual opportunity for students to interact with their classmates and professors. They can transform a standard conversation into a deeper, more meaningful experience. Student’s in need of a webcam may purchase a USB external unit starting around $30.

Webcams are used by professors to proctor tests using a product called Respondus Monitor. All students should assume a webcam will be required during the semester and should have one. In many cases, computers now come with webcams built-in.

Support

The University Helpdesk is available to provide limited support.  To reach the Helpdesk, please call 313-993-1500, email helpdesk@udmercy.edu or submit a ticket.